Eradicating dust contamination and product giveaway for a leading Southeast Asian nutraceutical contract manufacturer.
Confidential Nutraceutical OEM
Dietary Supplements
15g Powder Stick Packs
Collagen Powder,Turnkey Line
March 2026
$120,000+
Ho Chi Minh City, Vietnam

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The client, a high-volume contract manufacturer, was struggling with a legacy mechanical stick pack machine. They faced three critical bottlenecks that were destroying their profit margins:
Severe Dust Contamination: Fine collagen powders are highly volatile. Dust settled onto the horizontal sealing jaws, causing a 6% seal failure rate and catastrophic product leakage.
Costly Product Giveaway : Inconsistent bulk density led to a ±0.6g dosing variance. For high-value marine collagen, this micro-giveaway equated to thousands of dollars lost per month.
End-of-Line Bottlenecks : Manual cartoning could not keep up with primary packaging, forcing the entire line to operate at reduced speeds.
Before manufacturing the equipment, EIXPACK engineers established a strict performance contract with the client’s facility manager. The system was engineered to hit four non-negotiable metrics during the FAT (Factory Acceptance Test
Our engineering team designed and deployed a synchronized 10-Lane Powder Stick Pack line tailored specifically for volatile formulations.
We engineered a completely enclosed 316L dosing path with a top-mounted vacuum extraction system. This creates negative pressure, capturing airborne particles before they reach the seal zone.


We replaced central drives with 10 independent servo motors. The PLC continuously monitors dynamic weight feedback, adjusting each lane’s auger revolution to lock in absolute ±0.1g accuracy.
The primary filler was digitally handshaked with an EIXPACK horizontal cartoner. The master PLC absorbs micro-stoppages, ensuring continuous jam-free flow from powder to box.


Post-FAT deployment and operator training, the facility recorded the following verifiable metrics:
Output Maximized: Sustained continuous production at 400 BPM (Bags Per Minute).
Zero Giveaway: Dosing variance tightened to ±0.1g, yielding an estimated raw material saving of $45,000 annually.
100% Seal Integrity: The active dust control reduced seal rejections from 6% to an absolute 0%.
At EIXPACK, we engineer out the dust problem using an active vacuum extraction manifold combined with a fully enclosed 316L stainless steel dosing path. This negative-pressure system actively extracts volatile airborne particles away from the sealing jaws, ensuring a 100% clean seal zone and preventing cosmetic or structural pouch failures.
While conventional machines offer ±0.5g to ±1.0g accuracy, EIXPACK systems utilize independent servo-driven augers per lane. Combined with proprietary closed-loop feedback logic, we guarantee a micro-tolerance dosing precision of ±0.1g, completely eliminating expensive product giveaway for high-value nutraceuticals.
Yes. EIXPACK machines are designed for high-agility contract manufacturers. We utilize HMI-controlled motorized adjustments and quick-release tool-less forming collars, allowing operators to change stick widths and switch between product lines in under 10 minutes without mechanical wrenching.
Integration bottlenecks are solved through our Master-Slave PLC architecture. By sourcing both the primary multilane filler and the secondary horizontal cartoner from EIXPACK, the system communicates in real-time. Smart bucket conveyors automatically speed up or slow down to absorb micro-stoppages, ensuring continuous, jam-free end-of-line automation.
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